Customers can log onto the Tesco website, select their groceries and when they would like the items delivered to their home. For working customers who have little free time, this convenience often outweighs the need to personally select fruit, vegetables, and meat.
And if customers are satisfied with the quality of the products delivered, they will become repeat customers. When e-commerce operations follow an omnichannel approach, they are wise to implement fraud management efforts across channels. In doing so, they can quickly detect and address suspicious activities, no matter where and how they occur. In so doing, they offer a more secure shopping experience. The O.
Observer published a spotlight on the digital economy in The article addresses the untapped potential of e-commerce. This is reason to conclude there is untapped potential, particularly for cross-border e-commerce. Member States. Although consumers now have more tools to help police market conduct, the role of well-equipped consumer watchdog authorities, like the French D.
Has your organization had to overcome technical hurtles in order to offer a smooth e-commerce experience? Tell us about it in the comments down below. Discover a new way to learn with our practical, flexible, leading edge global trade training. With the proper tools in place, they can mitigate the threats.
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We are Follow eTeam! E-commerce Security Risks Currently Faced by Online Retailers Security risks associated with e-commerce can be as a result of human error, an accident or unauthorized access to systems.
Credit Card Fraud Credit card fraud is the most common security threat that online retailers face. Distributed Denial of Service DDoS Attacks This type of security threat aims at taking down an online retail store by sending overwhelming requests to its servers.
Man-in-the-middle Attacks As hackers are becoming smarter with technology, they are devising ways of listening to the communications made by users of an e-commerce website. Bad Bots Bots, either good or bad, are all over the worldwide web. Malware In information technology, malware simply refers to malicious software programs. It was due to hackers compromising the login details of three key eBay employees, and then using this detail to gain access to the eBay network.
A lot of e-commerce security threats operate in a similar way. Phishing is a method in which a hacker sends deceptive emails disguised as an email from someone or an organization that you know in an attempt to get you to reveal your login details.
Wrongly assuming the email to be legitimate, you give them your details which they take note of and use it to log in to the actual site and perpetrate their crime. Phishing is so common that a whopping 76 percent of businesses have reported being a victim of a phishing attack in the past year.
Research shows that the e-commerce and retail industry is the fifth most targeted, and you can expect the percentage of phishing attacks to increase as more businesses move online. Unfortunately, a lot of e-commerce businesses are not properly prepared to deal with a phishing attack.
In fact, Spam emails are also one of the major threats to e-commerce stores, and it is one of the major ways through which some of the attacks on this list are carried out. In a lot of cases, phishing attacks and malware attacks are carried out through spam emails. Spammers also occasionally hack the email accounts of individuals or organizations you know and then use these emails to send spam emails aimed at compromising your ecommerce store hoping that you will believe them to be legitimate.
These emails can sometimes link to phishing sites or link to infected sites that can compromise your computer security. A distributed denial of service attack, or DDoS attack , is an attack in which an attacker uses multiple computers to hit your server with fake traffic in order to make your website inaccessible, or unable to function properly, for legitimate users. There have been reports of major e-commerce platforms such as Etsy, Shopify and PayPal suffering significant downtimes due to these attacks.
Smaller e-commerce businesses are particularly at risk if measures are not taken to protect against malicious traffic. So how do you protect yourself from DDoS attacks? Here are some ideas:. These attacks involve hackers trying to gain access to your e-commerce site by injecting malicious SQL commands into existing scripts that your site needs to operate. Once successful, this changes how your site reads key data and allows the hacker to execute certain commands on your site or shut it down at will.
Setup system alerts for suspicious activities Tracking user activity is very important on any website for analyzing user behavior, and security purposes. Use tracking numbers for all orders When selling physical goods you should u se tracking numbers for all orders that need to be shipped to customers on your site. It is very important to use a tracking code or number on all packages.
Always backup your system and database Last but definitely not least, it is an absolute necessity for your team to invest in a backup strategy. All the information you need to navigate Mena's startup ecosystem Sign up to receive our weekly digest of stories, op-eds, events and more updates.
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